Who are we?

Roamler helps foodservice companies in better understand and engage with markets by using location data. Our customers are foodservice brands, online platforms and wholesalers which use this information for commercial offerings to locations or end-users.

Roamler a company organized and existing under the laws of the Netherlands and having its registered office at NDSM-Plein 20, 1033 WC Amsterdam, The Netherlands and/or its affiliates/subsidiaries (“Roamler”) understands the importance of protecting and safeguarding your privacy when you use our website and our products and services.

Our privacy policy

You can use our products and services by visiting our website, working in our web application Data Outlet, our online reporting tools, and our apps Salesmapp and Outlet Scanner. This Privacy Policy tells you about the personal information we may collect when using these services, how the information is used, and how you can access and correct certain information we may collect. By visiting our website and using our products and services you agree with, and accept the terms of this Privacy Policy.

How we use information that we collect

We collect information to provide better services to all of our users, from improved user experience to recommended sales opportunities or provide you with personally relevant product features. Summarized we will use the information in accordance for the following purposes:

Legal grounds to process your data

We process your information for the purposes described in this policy, based on the following legal grounds:• with your consent: We ask for your agreement to process your information for specific purposes and you have the right to withdraw your consent at any time. An example is our newsletter.• when we are providing a product or service: We process your data to provide a product or service you have asked for under a contract;• when we are pursuing legitimate interests: We process your information for our legitimate interests and those of third parties while applying appropriate safeguards that protect your privacy; e.g. to prevent fraud.• when we are complying with legal obligations: we will process your data when we have a legal obligation to do so, for example, if we are responding to legal process or an enforceable governmental request.

We collect information in the following ways:

Information you give us

Many of our products and services require you to login via an Account or when you visit our website you are asked to complete forms. When you do, we’ll ask for personal information, like your name, title, email address, telephone number, a photo to store with your account, information about the company you work for and additional voluntary submitted information. Information we do not collect from you is sensitive personal information (data relating to race, ethnic origin, religious beliefs, criminal record, medical, physical or mental health or sexual orientation).

When you contact us, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our products and services, such as letting you know about upcoming changes or improvements. We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services.

Information we get from your use of our products and services

We collect information about the services that you use and how you use them. For example: when you search for locations in Salesmapp or visit our website. This information includes: