If the staff question you, explain that you are visiting the shop on behalf of Roamler, which carries out surveys. If available, you can show the letter of authority.
If the staff do not allow you to carry out the task, don't insist! Take a photo of the front of the shop and explain in the comment at the end of the task what happened.
You can complete the task with ‘dummy’ answers and photos of the outside of the shop before sending it.
We are available Monday to Friday during office hours. Outside of these times it might take a little longer to receive a reply. Contact us: