Should you notice that an address isn’t correct or that a pin isn’t plotted at the right location, please notify our support team through the app Message menu. We’ll try to make the adjustment to the location as soon as possible.
An address that is specified in the task, unless otherwise stated, is leading. If the pin in the task is not in the exact position, perform the task according to the address given in the location list. Report the discrepancy between the address and the location pin in the notes section at the end of the task. Please explain where your photo was taken, and why you were unable to take it at the location indicated by the pin. We will take this information into consideration when reviewing the task. Should you find a different store at the address listed in the task, or should the correct store be under renovation, take a photo of the front of the building in which this is clearly visible.
We are available Monday to Friday during office hours. Outside of these times it might take a little longer to receive a reply. Contact us: