Roamler has a team of employees for reviewing tasks. They are working every day of the week (working hours vary), and will check your task to see if your photos and answers meet the requirements of the task. We will often comment on your submission or ask you a question about it. We think it is great if you respond to our feedback and questions!

In case your task isn’t accepted, you always receive a message with an explanation. Your task may not have been accepted because:

• the photo was blurry
• it didn’t meet the task requirements
• your answers don’t match the photos
• the location isn’t correct

If you have questions about your rejected task you can contact us through the app Message menu.

Any questions? Our team is here for you

We are available Monday to Friday during office hours. Outside of these times it might take a little longer to receive a reply. Contact us:

• via the Roamler chat
• by email: [email protected]